Break Fix
Break-Fix is simply that, when something breaks, an independent IT Support company would be contracted to repair or replace it within an agreed time-frame. We provide a break-fix maintenance service for server, storage, networking, printer and POS hardware, as well as Apple Mac and iPad devices. We have resources readily available around the globe; our resources are fully equipped with all the tools and required skillset. We have resource for short term task as well as long term contract based break fix. Our break fix cover both End users and data centres. Our operations team stays in contact with the client in real time, informing them about progress and providing all necessary documentation.
How long does the discovery phase take?
Depending on the project’s size and complexity, it usually takes between 1 and 5 weeks.
What are the next steps after the discovery phase?
After the discovery phase, you can easily proceed to the development phase having all necessary artifacts ready, attract investments, or approach a consultant to get feedback on your product and plans.
Should I participate in a Discovery Phase?
Sure! At least one representative from your side should join the discovery phase to participate in regular workshops (2-3 times per week), review bridging documents, and answer the questions that may arise.
What team is involved in the discovery phase?
The project team usually includes BA, PM, Solution Architect, UI/UX designer, Web & Mobile developers, Tech Lead, technology-specific experts (e.g., fintech, healthcare, insurance, etc.).